Service Engineer III
3 weeks ago
As a Service Engineer III at Applied Materials, you will be responsible for performing standard service activities, responding to technical issues, and ensuring customer satisfaction.
Key Responsibilities:
- Perform routine preventative maintenance, complete quality repairs, and respond to technical issues.
- Collaborate with senior engineers, follow checklists and procedures, and ensure correct documentation.
- Develop and execute projects to reduce costs and increase uptime, apply diagnostic techniques, and use documentation and test equipment.
- Assume responsibility for complete customer satisfaction, assist in planning and communicating support plans, and comply with safety procedures.
Functional Knowledge:
- Perform a range of day-to-day activities, demonstrate established skills, and understand how assigned duties relate to others in the team.
Business Expertise:
- Understand how the team integrates with others in the discipline, assume responsibility for full customer satisfaction, and assure excellent relations within assigned area.
Leadership:
- Manage own workload, recognize and solve typical problems without supervisory approval, and evaluate and select solutions from established options.
Interpersonal Skills:
- Use communication skills to exchange information, demonstrate impact on own team through the quality of services or information provided, and follow standardized procedures and practices.
Qualifications:
- Associate's Degree, 4-7 years of experience, and skills in fundamental theories, circuit diagrams, and diagnostic techniques.
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