Restaurant Service Team Member

2 days ago


Singapore beBeeHospitality Full time $3,500 - $4,500
Job Description

We are seeking a skilled and friendly Restaurant Service Crew member to join our team. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Deliver exceptional customer service by greeting and seating guests, presenting menus and wine lists, and taking orders accurately and efficiently.
  • Provide menu recommendations and answer questions about menu items and ingredients in a knowledgeable and courteous manner.
  • Maintain a clean and organized dining area, ensuring all tables are set to a high standard and meeting health and safety regulations.
  • Deliver food and drinks to tables, maintaining quality and presentation while ensuring timely delivery.
  • Handle customer complaints and concerns with professionalism and a positive attitude, resolving issues promptly and fairly.
  • Stay up-to-date with changes and promotions, including new menu items and wine list offerings.

Requirements

  • 1+ years of experience as a service crew in a busy restaurant environment, preferably with strong knowledge of menu items and wine list offerings.
  • Friendly, positive, and professional demeanor with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work well under pressure and maintain a calm and composed demeanor during peak hours.
  • Ability to multi-task and prioritize tasks in a fast-paced environment, managing multiple tables and orders simultaneously.
  • Strong attention to detail, with a keen eye for presentation and quality, ensuring that all dishes and beverages are presented in an attractive and appealing manner.
  • Ability to work flexible hours, including evenings and weekends, as required by the business.


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