Senior Assessment and Results Manager
2 weeks ago
Overview
As a senior manager, you will oversee the effective management of assessment processes within a tertiary education institution.
Key Responsibilities- Lead and manage teams responsible for assessment administration and results processing.
- Provide guidance, training, and support to enhance team effectiveness and professional development.
- Maintain up-to-date knowledge of policies, academic integrity, and assessment regulations.
- Conduct regular meetings to monitor progress and align with departmental goals.
- Oversee scheduling, preparation, and administration of assessments, ensuring compliance with policies and timelines.
- Ensure timely communication and publication of assessment details and code of conduct.
- Uphold exam integrity by adhering to Examination SOPs and implementing quality control measures.
- Act as Chief Invigilator, supporting invigilators and being present at scheduled exams.
- Provide support to students with special requirements related to assessments.
- Manage invigilator recruitment, training, scheduling, deployment, and payroll.
- Ensure academic integrity, including managing and reporting misconduct.
- Track, process, and schedule assessment extension requests per policy.
- Maintain accurate assessment records and documentation.
- Implement process improvements and ensure regulatory compliance.
- Oversee marking, moderation, and results release processes with policy compliance.
- Manage resolution of outstanding results cases.
- Ensure accuracy of results and proper setup of gradebooks in learning systems.
- Prepare accurate marksheets and Board of Examiners reports.
- Communicate results timely to students, faculty, and stakeholders.
- Manage assessment feedback and appeals processes.
- Monitor and improve result validation and record-keeping.
- Ensure academic status records are updated accurately and timely.
- Manage communication and appeals related to academic statuses.
- Develop and implement quality assurance measures for assessments.
- Ensure adherence to regulations, policies, and best practices.
- Coordinate audits and reviews related to assessment processes.
- Liaise effectively with academic staff, administrative departments, and external stakeholders.
- Provide timely and accurate assessment-related information.
- Contribute to strategic initiatives to enhance assessment processes.
- Prepare reports, analyze trends, and recommend improvements.
- Align assessment practices with institutional goals.
- Collaborate with Scheduling Manager on assessments details, scheduling, and publications.
- Ensure documentation preparedness and compliance for audits.
- Take actions on non-compliance issues in coordination with senior management.
- Perform other duties as assigned by the Director of Academic Services.
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