YouTube External Communications Manager

3 days ago


Singapore Google Full time
About the Job

We are seeking a skilled Social Communications and Escalations Manager to join our team at Google. As a member of our Support team, you will analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations.

Responsibilities
  • Analyze top issues facing our users and content creators
  • Work with cross-functional teams to resolve issues
  • Help manage support operations

The ideal candidate will be able to drive reach, satisfaction, and resolution, making YouTube an exceptional user experience for everyone. You will work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.



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