Digital Communications Expert

4 days ago


Singapore Google Full time

Digital Communications Expert wanted for YouTube's Support team As a Digital Communications Expert, you will be responsible for crafting external communications and resolving issues related to social media escalations.

You will work closely with cross-functional teams to identify and prioritize opportunities for enhancing the user experience, external communications, and internal escalation protocols.

In this role, you will contribute to the development of comprehensive support solutions that meet the evolving needs of our users and content creators.

We are looking for someone with a strong understanding of YouTube products, policies, support, creators, and online trends, and the ability to influence momentum of incident response across multiple teams.



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