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Global Billing Operations Manager

3 weeks ago

Singapore beBeeBilling Full time $50,000 - $70,000
Job Title: Global Billing Operations Manager

The role of a Global Billing Operations Manager is critical in supporting the billing team in day-to-day operations. This individual will be responsible for ensuring that all billing processes are conducted in accordance with company policies, client agreements, and payment terms.

Key Responsibilities:
  • Invoicing and Billing:
    • Generate and send accurate invoices to clients.
    • Review client accounts and billing histories to ensure accuracy and completeness.
    • Correct billing errors and discrepancies promptly.
  • Data Entry and Record Keeping:
    • Maintain detailed records of transactions, invoices, and payment histories.
    • Ensure that client and payment information is up to date in the system.
  • Payment Processing:
    • Track and monitor client payments, ensuring timely collection.
    • Apply payments to the correct accounts and resolve any payment issues.
  • Customer Service:
    • Address and resolve client billing inquiries and disputes.
    • Provide support to clients regarding billing and payment concerns.
  • Reporting:
    • Prepare and generate regular reports on billing and payment statuses for management.
  • Compliance and Auditing:
    • Ensure that billing practices comply with financial regulations, company policies, and industry standards.
Requirements:
  • Bachelor's degree in Finance or related field.
  • Minimum 3 years of experience in billing operations.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.
What We Offer:
  • A chance to work in a global organization with diverse teams.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.