Vehicle Operations Supervisor

5 days ago

Singapore beBeeOperations Full time $70,000 - $98,000
Job Description

The Vehicle Operations Supervisor oversees the efficient and high-quality vehicle repair and maintenance process within the service department.

This individual plays a pivotal role in ensuring timely completion of tasks, developing action plans to improve quality, and providing expert guidance to technicians.

Key Responsibilities:
  • Tech Support and Coordination: Supervise and allocate work orders to workshop technicians, ensuring timely completion of tasks.
  • Quality Improvement: Develop and implement action plans to exceed brand requirements.
  • Diagnostics and Testing: Diagnose and conduct functional testing on complex vehicle issues, providing expert guidance to workshop technicians.
  • Training and Development: Support and mentor technicians in enhancing their diagnostic and testing skills, promoting a culture of continuous learning.
  • Customer Service: Collaborate with customers to identify issues during road tests, fostering open communication and trust.
  • Repair Assistance: Provide professional assistance and support to technicians on challenging repairs, ensuring customer satisfaction.
  • Workshop Oversight: Oversee workshop processes, including monitoring repair time, processes, and compliance with company policies and regulations.
  • Team Management: Manage, guide, and motivate service department staff, promoting a positive work environment and employee engagement.
  • Maintenance and Organization: Organize regular workshop meetings, maintaining accurate records and facilitating open communication among team members.
Required Skills and Qualifications
  • Visionary Leadership: Ability to lead by example, inspire confidence, and drive results-oriented teams.
  • Technical Expertise: Proven knowledge of vehicle repair and maintenance processes, including diagnostics and testing.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Continuous Learning: Commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices.
Benefits

A competitive compensation package, comprehensive benefits, and opportunities for career growth and development.

Others

This role offers a dynamic and supportive work environment, with opportunities to make a meaningful impact in the automotive industry.

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