Dining Experience Specialist

1 week ago

Singapore beBeeHospitality Full time $4,000 - $6,000
Service Team Lead Job Description

We are seeking a skilled Service Team Lead to oversee the smooth operation of our service team.

This individual will be responsible for delivering exceptional hospitality standards by supporting management in daily operations, ensuring seamless service flow, and guaranteeing that every guest leaves with a memorable experience.

This is an exciting opportunity to join a dynamic organization powered by a seasoned leadership team with extensive experience. Our client has not only built but also transformed award-winning brands across Southeast Asia, Europe, and beyond.

The restaurant itself is a unique concept, spread across four floors, each designed with its own distinct theme. By combining creative design with elevated cuisine, we aim to captivate diners with a one-of-a-kind experience that blends atmosphere, storytelling, and exceptional food.

Key Responsibilities:

  • Supervise and guide service staff to ensure consistent, high-quality guest service.
  • Take charge of daily floor operations, including table assignments, service flow, and guest satisfaction.
  • Handle guest inquiries and feedback with professionalism and efficiency.
  • Train, coach, and motivate team members to uphold service standards.
  • Work closely with the kitchen and bar teams to coordinate timely service.
  • Ensure compliance with hygiene, safety, and operational procedures.
  • Assist in rostering, staff briefings, and performance monitoring.

Requirements:

  • 2–4 years of F&B service experience, with at least 1 year in a supervisory role.
  • Strong communication and leadership skills with the ability to motivate a team.
  • Passionate about hospitality and guest engagement.
  • Ability to multitask and remain composed in a fast-paced environment.
  • Flexibility to work evenings, weekends, and public holidays as required.

Benefits:

  • Dining credits and Staff Discount.
  • Dental and Group insurance coverage.
  • Laundry service provided on-site.
  • Staff meal provided.
  • AWS and Variable Performance Bonus subjected to company and individual's performance.

If you are a service-driven professional who thrives on creating exceptional dining experiences, this is the perfect opportunity for you.

Tell us what skills you have: Negotiation, Ability to Multitask, Leadership, Hospitality

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