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Debt Resolution Expert

2 weeks ago

Singapore beBeeResolution Full time

Job Title: Debt Resolution Expert

About the Role

This is an exciting opportunity to join our team as a skilled debt resolution expert. As a key member of our team, you will play a crucial role in negotiating payment arrangements and resolving outstanding balances with customers.

We are looking for a detail-oriented professional who can work effectively in a fast-paced environment and possess excellent communication skills. The ideal candidate will have experience in collection actions and be able to manage payment plans while minimizing losses.

The successful candidate will have strong analytical skills, attention to detail, and excellent problem-solving abilities. They will also be confident in their ability to build rapport with customers and handle complex situations.

Key Responsibilities
  • Negotiate payment arrangements with customers over phone calls
  • Ensure all collection actions comply with corporate guidelines and policies
  • Manage payment plans and monitor accounts to minimize losses
  • Provide exceptional customer service and respond to inquiries regarding accounts and finance charges
Requirements
  • Diploma qualification with relevant experience preferred
  • Candidates without working experience but with a positive attitude and eagerness to learn will also be considered
  • Meticulous with strong attention to detail, goal and result-oriented
  • Possess a positive attitude, confidence, self-motivation, and prompt follow-up skills
  • Good written and communication skills
Benefits

We offer a dynamic work environment where you can grow and develop your skills. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results.

Others

If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.