Customer Support Representative

2 days ago

Singapore beBeecustomer Full time $45,000 - $55,000
Job Title: Customer Support Representative

This is an exciting opportunity to join our organization as a Customer Support Representative. In this role, you will be responsible for managing phone calls, performing data entry and record keeping, providing solutions or alternatives to complaints, collaborating with the operations department, and performing other ad-hoc duties as assigned.

  • Manage phone calls in a professional and courteous manner.
  • Perform data entry and record keeping accurately and efficiently.
  • Provide solutions or alternatives to complaints in a fair and timely manner.
  • Collaborate closely with the operations department to ensure seamless customer service.
  • Perform other ad-hoc duties as assigned by management.
Required Skills and Qualifications:
  • Customer Service Skills
  • Upselling
  • Customer Service Oriented
  • Able To Multitask
  • Quality Management
  • Counseling
Benefits:

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also provide opportunities for career growth and development.

Others:

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

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