EUC Transformation Specialist

1 week ago

Singapore beBeeEndUser Full time $90,000 - $120,000

About this Role

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This position plays a pivotal part in driving the transformation of end-user computing through the integration of AI-driven solutions and automation. As an EUC Engineer, you will be responsible for managing and delivering projects within defined timelines and budgets.

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Key Responsibilities:

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  • Collaborate with internal stakeholders and external vendors to manage and deliver EUC projects.">
  • Incorporate AI and automation tools to streamline workflows and enhance efficiency.">
  • Administer, maintain, and support Microsoft technologies, including Entra, Intune, and O365.">
  • Develop and implement automated workflows for tasks such as user provisioning, patch management, software distribution, and compliance monitoring.">
  • Manage and administer end-user devices, ensuring they are secure, compliant, and up-to-date.">
  • Implement automation tools to streamline updates, security patches, and compliance checks.">
  • Troubleshoot technical issues related to end-user computing, leveraging AI-powered diagnostic tools to minimize downtime and enhance user experience.">
  • Use predictive analytics and machine learning models to proactively identify and address potential issues.">
  • Create and maintain comprehensive technical documentation, including user guides and training materials.">
  • Ensure accuracy and consistency across all documentation with AI-powered tools.">
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Requirements:

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  • Bachelor's degree in Information Technology, Computer Science, or a related field.">
  • At least 3 years of hands-on experience in an EUC Engineer or similar IT Infrastructure role.">
  • Strong troubleshooting skills for resolving complex technical issues.">
  • Familiarity with IT infrastructure technologies such as Networking, Virtual Desktop Infrastructure (VDI), AWS Cloud, and Information Security.">
  • Advanced proficiency in Microsoft technologies, including Entra, O365, and Intune.">
  • Industry-recognized certifications such as MCSE, CCNA/CCNP, AWS, ITIL, or equivalent are highly desirable.">
  • Certifications in AI, machine learning, or automation frameworks are preferred.">
  • Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.">
  • Strong interpersonal skills to foster collaboration across teams and build relationships with internal clients.">
  • Passion for delivering exceptional customer service, with a focus on enhancing user experience through AI-driven and automated solutions.">
  • Proactive approach to staying updated on emerging technologies, particularly in AI, automation, and EUC, with a commitment to applying these advancements to drive organizational success.">
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About You

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We're looking for a highly skilled EUC Engineer who is passionate about driving innovation and excellence in end-user computing. If you have a strong background in IT infrastructure and a passion for AI-driven solutions, we'd love to hear from you.

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