
Department Operations Director
3 days ago
As a key member of our team, you will be responsible for overseeing daily operations and ensuring the smooth functioning of our department. You will lead and manage a team of professionals to deliver high-quality services and achieve business objectives.
Key Responsibilities:
- To oversee and coordinate the day-to-day activities of the department
- Lead a team of professionals to deliver repair and calibration services for various test and measuring equipment
- Implement continuous innovation strategies to improve operational efficiency and productivity
- Assist in tracking financial parameters and implementing measures to meet required KPIs
- Work closely with other departments to track and report monthly unbilled receivables and aging
- Ensure contractual SLAs are met
- Implement and ensure compliance with all operations requirements
Requirements:
- Relevant degree with at least 5 years of experience in managing operations of a business division
- Competent in managing resources, manpower, process improvements, and knowledge in generating reports and presentation skills
- A good team player with honesty, integrity, maturity, and self-motivation
- Confident in communicating with all levels and different cultural backgrounds
- Advantageous to have hands-on experience in operations of a calibration and testing laboratory
Benefits:
- Mon-Fri: 8am-5:30pm office hours
- Ang Mo Kio location with shuttle service provided at selected MRT stations
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