
Regional Benefits Specialist
7 days ago
Regional Benefits Specialist
In this key role, you will support multinational clients by delivering consulting and broking services to their regional HR teams and/or headquarters. Your focus will be on optimizing their employee benefits programs.
Responsibilities:
- Coordinating services to regional HR/headquarters.
- Serving as the primary day-to-day contact for clients, providing local country updates and escalating issues as needed.
- Advising on strategies to enhance regional benefits management, including effective use of providers such as insurers, benefits vendors, and third-party administrators.
- Keeping abreast of legislative and market changes to proactively identify client impact and opportunities.
- Supporting the adoption and use of tools such as Benefits Engine and Benefits Insights to maximize data value.
- Identifying opportunities to integrate benefits consulting with other services offered by our company.
- Coordinating local consulting and broking services: Working with the Global Benefits Center (GBC) to ensure updates to the status trackers and population of data in the appropriate benefits inventory tools or databases.
- Effectively managing projects using established project management tracker and technology to deliver a successful project across all countries.
- Working with relevant parties (including the local H&B teams) to ensure local broker-of-record letters (or similar) and statements of work are in place; With support from the GBC, engaging in dialogue with in-country consultants/brokers as needed to ensure local issues are resolved.
- Participating in regular (as necessary) calls both internally and with the clients to communicate progress and resolve outstanding matters.
- Reviewing local broker reports and other communications to ensure consistency of style and message, as appropriate.
- Dealing with issues that arise and escalating as appropriate.
- Ensuring that the wider H&B team is kept apprised of issues and brought into conversations as necessary.
- Developing regional financial and stewardship reports, as required.
Qualifications:
- Minimum 3 years of experience working within HR or in a benefits program related capacity, experience managing insured benefit programs is preferred.
- General understanding of the benefits program within APAC, especially for insured programs, deep country-specific knowledge is a plus.
- Excellent project management skills and ability to multitask several projects simultaneously.
- Analytic skills and attention to details.
- Experience working collaboratively with other team members.
- Effective communication in English, including written, verbal, and presentation.
- Ability to communicate in a second language is a plus.
- Ability to participate in meetings outside of regular working hours.
- Knowledge of Microsoft Office applications.
- BA/BS degree preferred.
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