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Driving Business Growth Through Innovative Digital Solutions
2 weeks ago
We are seeking a seasoned expert to drive digital transformation initiatives for our clients in the APAC region, with a primary focus on Singapore.
As a Principal Digital Experience Consultant, you will play a pivotal role in shaping innovative digital solutions and delivering impactful results. Your strategic thinking, product mindset, and business acumen will enable you to navigate complex environments and drive growth.
You will lead initiatives that align customer experience with technology and business strategy, applying design thinking, agile delivery, and program management expertise. You'll serve as a trusted advisor and strategic consultant, supporting our clients in shaping and implementing innovative digital solutions.
Responsibilities:- Develop and implement strategies that drive digital transformation, ensuring alignment with clients' business and service goals.
- Shape innovative products and services from concept to delivery, grounded in Design Thinking and user-centered design principles.
- Act as a trusted advisor, providing expert guidance and strategic direction across client engagements.
- Lead consultative sales and pre-sales efforts, identifying business development opportunities.
- Facilitate cross-functional collaboration to deliver digital solutions that scale.
- Coach and mentor team members, supporting both their growth and client success.
- Champion Design Thinking and inclusive design across solutions and platforms.
- Apply deep knowledge of Agile methodologies to lead delivery across teams and portfolios.
- Drive program management across complex, multi-stream digital initiatives, ensuring alignment of vision, scope, timelines, and stakeholder expectations.
- Stay abreast of technology trends and their implications for clients and industries.
- Represent us at industry events and conferences, contributing to thought leadership and community engagement.
- Lead staffing and capacity planning for Digital Experience projects, ensuring the right expertise is applied at the right time.
- Strong product thinking and product management experience.
- Deep understanding of Design Thinking, CX, Service Design, and user-centered design in complex environments.
- Public sector domain experience is a strong advantage, including understanding of regulatory constraints, procurement, and stakeholder ecosystems.
- Proven experience in program or portfolio management of digital initiatives.
- Fluency in Agile delivery, including experience with Scrum, Kanban, and/or scaled agile frameworks.
- Strategic mindset with the ability to translate ambiguity into action.
- Consulting orientation with a focus on client impact and value creation.
- Clear and confident communication with a wide range of stakeholders.
- Strong collaboration and leadership skills with a passion for mentoring and enabling others.
- Adaptability, resilience, and a proactive, solution-oriented mindset.
- A safe & healthy work environment, with flexible working hours and the possibility to work from home.
- A profit share scheme: In addition to your annual salary, you may receive a profit share defined by our company's success in the previous year.
- A global and diverse community: colleagues from all offices come together to create a unique, positive, and inclusive work culture.
- Committed to development: we are investing in your growth and empowering you to build the skills you need to make a positive impact, today and in the future.
