Beauty Consultant

19 hours ago


Singapur, Singapore LVMH Full time

About Sephora

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton, is a global luxury leader and high growth innovative Omni-beauty retailer, constantly pushing the boundaries to beautify people's lives and creating the world's most loved beauty community.

Join Our Beauty Community

We are not just about trends, we are about inspiring a beauty community. If you share our passion for beauty and customer service, join us as a Beauty Advisor and be part of our Sephora tribe.

About the Role

As a Beauty Advisor, you will be the face of Sephora, inspiring and helping our customers become the best version of themselves. You will be encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection.

Your Key Responsibilities

  • Drive customer experience by establishing strong relationships with our customers through beauty knowledge sharing and excellent customer service.
  • Advocate for Sephora Beauty Pass to help customers discover the benefits of our loyalty programme.
  • Introduce customers to our eCommerce platform to increase conversion and repeated purchases.
  • Meet sales targets by understanding customers' needs, recommending and selling products and services to our customers in all categories such as makeup, skincare, fragrance, and hair care.

Beauty Excellence

  • Assist customers with product testing.
  • Perform basic beauty services across all categories.

Operational Excellence

  • Help make a beautiful first impression by keeping the store tidy, well-stocked, and ensuring our products are in good sellable conditions.
  • Participate in inventory control to reduce loss, and ensure compliance with sampling policies.
  • Operate the cashier functions in a professional and timely manner.

What We're Looking For

  • Passion for customer service and enjoy working with people.
  • Knowledge about what's new and trending in beauty.
  • Prior experience working in retail or services industries (a plus).
  • Strong communication skills, ability to multitask, and comfortability with computer/store systems.
  • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise.
  • Flexible availability to work shifts as per mall retail hours.

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