Chief Outlet Director
5 days ago
We are seeking a strategic leader to oversee the operations of our dynamic food and beverage concepts.
Key Responsibilities:Operations Management:
- Lead day-to-day operations across multiple outlets, ensuring consistent service quality and compliance with regulations.
- Develop and implement brand-specific SOPs to maintain efficiency and uphold identity.
- Streamline logistics, procurement, and inventory control across all units, driving cost controls and wastage reduction.
- Set annual targets for each outlet supervisor.
- Grow revenue through partnerships, events, and corporate accounts.
- Lead digital presence via delivery apps, social media, and online platforms.
- Identify new opportunities, outlet launches, and cross-collaborations.
- Analyse market and competitor trends to refine product mix and concept positioning.
- Own full financial accountability across outlets, monitoring revenue, cost, and profit margins.
- Set and track sales targets, budgets, and forecast planning.
- Drive Gross Profit and Net Profit across all concepts.
- Lead and mentor outlet Supervisor, kitchen leads, and service teams.
- Set performance KPIs, conduct regular reviews, and drive accountability.
- Drive goal achievement by improving existing processes and leading new startups.
- Certainly articulate operational and financial burden, and innovations/improvements planned.
- 3+ years in multi-concept or multi-outlet leadership.
- Proven success in P&L ownership, budgeting, and cost management.
- Experience in launching new outlets or concepts is a strong advantage.
- Strong grasp of F&B licensing, operations, and customer preferences.
Revenue Management, Licensing, Annual Targets, Food Quality, Cost Management, Operations Management, Inventory Control, Team Leadership, Accountability, Budgeting, Customer Satisfaction, Business Development, Pricing, Strategic Partnerships.
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