Operational Efficiency Expert

4 days ago

Singapore beBeeEngineer Full time $80,000 - $120,000

Technical Support Specialist: Delivering Exceptional Customer Service

About the Role:

  • Collaborate with clients to develop and refine grinding processes.
  • Conduct application testing and provide on-site technical support to customers.
  • Design and implement process solutions for clients, resolving claims related to abrasive products.
  • Offer expert support for blade, wheel, and laser equipment.

Key Qualifications:

  • Prior experience with dicer/grinder/laser technology is desirable.
  • Degree in Mechanical, Electronic, or other engineering disciplines is required.
  • Minimum 1-2 years of relevant work experience in the semiconductor industry is preferred.
  • Proficiency in MS Office applications, including PowerPoint and Excel, is essential.
  • Able to travel frequently.
  • Self-motivated and team-oriented individual.

Working Environment:

As a Technical Support Specialist, you will be part of a dynamic team dedicated to delivering exceptional customer service and technical support.

The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team. This role requires strong analytical and technical skills, with the ability to quickly learn and adapt to new technologies and systems.

Responsibilities include collaborating with clients to develop and refine grinding processes, conducting application testing and providing on-site technical support to customers, designing and implementing process solutions for clients, and offering expert support for blade, wheel, and laser equipment.

This is an exciting opportunity to join a forward-thinking organization that values innovation and collaboration. If you are a motivated and skilled individual looking for a challenging and rewarding role, we encourage you to apply.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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