Healthcare Support Specialist

1 week ago

Singapore beBeePatientCare Full time $4,500 - $5,500
Healthcare Support Specialist

We are seeking a highly skilled and organized Healthcare Support Specialist to join our team. In this role, you will be responsible for providing exceptional patient care and satisfaction by facilitating seamless communication and coordination between patients, healthcare providers, and administrative staff.

The successful candidate will have excellent customer service skills, strong communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  • Facilitate patient communication and address inquiries in a timely and professional manner.
  • Coordinate and schedule patient appointments, ensuring optimal use of provider availability and patient convenience.
  • Provide insurance credit advice and assist patients with insurance verification, pre-authorizations, and billing inquiries.
  • Monitor patient progress, schedule follow-up appointments, and ensure adherence to treatment plans.
  • Perform clerical tasks such as data entry, filing, and managing correspondence to support the healthcare team.

Requirements:

  • High school diploma or equivalent required; A' Level, diploma, or university qualifications preferred.
  • At least 1 year of experience in a clerical, secretarial, or office role.
  • Proficient computer skills, including Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and supportive team environment.
  • Professional development and growth opportunities.

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