Customer Service Representative

1 week ago


Singapore YAMAHA MUSIC (ASIA) PRIVATE LIMITED Full time

The estimated salary for this position is $35,000 - $45,000 per annum.

YAMAHA MUSIC (ASIA) PRIVATE LIMITED seeks a skilled Operation Specialist to oversee day-to-day operations at Plaza Singapura branch. As a key member of the team, you will be responsible for ensuring smooth and efficient transactions, providing exceptional customer service, and maintaining high standards in visual merchandising.

Key Responsibilities:

  • Day-to-Day Operations: Assist the Branch/Store Leader with overseeing daily sales payment collections, managing payments accurately and efficiently, and supervising Part-Time cashiers.
  • Customer Service: Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
  • Visual Merchandising: Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.
  • Secondary Role: Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.

Requirements:

  • Minimum GCE O-Level & above.
  • 2 to 3 years of retail working experience.
  • Possess knowledge of Guitars, Drums or Keyboard products.

About You:

  • Strong customer service skills.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.


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