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Business Analysis and Stakeholder Management Expert

1 week ago

Singapore This is an IT support group Full time
Job Summary

We are looking for a seasoned Functional Business Analyst to drive business process improvements, collaborate with stakeholders, and develop innovative solutions. The ideal candidate will have extensive experience in the cards and unsecured domain, with expertise in cards fraud functionality and fraud enterprise systems.

Main Responsibilities:
  • Manage all aspects of project and program engagement, including planning, vendor relationships, scope change, solutioning, risks, and issues.
  • Continually manage stakeholder expectations through governance processes.
  • Deliver effective executive-level communication on capability and solutions.
Essential Skills and Qualifications:
  • 5+ years' experience in Cards and Payment domain with extensive experience in Cards Fraud domain - 3DS, Cards Fraud Detection, prevention, and customer management.
  • Experience with card fraud management platforms with AI/ML models, rules management, and case management capabilities.
  • Excellent stakeholder management skills, with ability to communicate effectively at all levels.