IT Infrastructure Specialist

3 days ago


Singapore MS FIRST CAPITAL INSURANCE LIMITED Full time
About Us

MS First Capital Insurance Limited is a leading insurance company that values innovative technology and exceptional service. Our team of experts works diligently to ensure seamless operations and excellent customer experience.

Salary and Benefits

We offer a competitive salary of approximately $80,000 per year, commensurate with experience, as well as comprehensive benefits package including health insurance, retirement plan, and paid time off.

Job DescriptionKey Responsibilities
  • Support the system and network administration for all IT systems, ensuring a reliable platform for business applications.
  • Manage server hardware, operating systems, cabling, networks, and communication infrastructure, promoting efficient performance and reliability.
  • Implement, patch, install, and configure servers, network equipment, UPS, and other peripherals, ensuring optimal functionality.
  • Maintain documentation on security and service records related to hardware, software, and IT infrastructure.
Daily Tasks
  • Administering, maintaining, and managing computer systems - Operating Systems and Communication Systems.
  • Maintaining documentation regarding security and service records relating to hardware, software, and IT infrastructure.
  • Document, track, and monitor issues in a timely manner.
  • Support and maintain end-users' account information, including rights, security, and systems groups.
  • Responsible for managing data integrity, maintenance, and ensuring daily data is successfully backed up and restored when needed.
  • Manage and update all IT assets records periodically.
  • Maintaining and supporting hardware, software, and operating systems aligned with the corporation's goals and IT department policies.
  • Conduct periodic maintenance, audits, and compliance for servers, UPS, and network equipment.
  • Facilitate liaison with outsourced vendors for application remote support and Move-Add-Change requests.
  • Ensure computer and information security by implementing relevant procedures and standards.
  • Update servers, network devices to latest security patches and firmware, conduct regular or quarterly servers, network, and UPS audit and preventive maintenance.
  • Adhere to internal Operational Level Agreements (OLAs) and deliverables.
Requirements
  • A diploma or degree holder preferably in Computer studies, Networking, or Communications with at least 5 years working experience in the IT industry.
  • Team player with initiative, responsible, reliable, and diligent person who possesses strong technical skills.
  • Minimum 3 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system-related issues.
  • Minimum 2 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
  • Minimum 2 years hand-on experience in managing and configuring Hyper-V, Microsoft Authenticator, SharePoint, networking, and troubleshooting, etc.
  • Minimum 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
  • Strong emphasis on Incident Management, Problem Management, and Change Management.
  • Holder of MCSA or MSCE, CCNA, and other Management skills.


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