Executive Club Host
6 days ago
You will be responsible for delivering exceptional customer service to our esteemed guests. As a Host at the Grand Club, you will play a pivotal role in ensuring the smooth operation of our executive floor and lounge within the Rooms Division.
About You:
Possessing a minimum of G.C.E. 'O' levels, you should also have excellent customer relations, communications, and interpersonal skills. A diploma or degree in Hospitality/Tourism Management is preferred, and you must have a minimum of 6 months' work experience in hotel operations.
Key Responsibilities:
- Provide personalized services to enhance the guest experience
- Maintain the ambiance of the Grand Club, ensuring it remains welcoming and inviting
- Collaborate with colleagues to ensure seamless communication and efficient service delivery
- Foster strong relationships with guests to understand their needs and preferences
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