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Site Experience Ambassador

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Singapore beBeeHospitality Full time $60,000 - $120,000
Customer Experience Specialist Job Description

You will join a prominent real estate developer in South India, renowned for its completed projects and sq. ft. under development across various sectors.

With three decades of successful legacy in Bengaluru and Hyderabad, the company has earned a reputation for top-notch quality, adherence to timelines, and engineering excellence.

This role as a Customer Experience Senior Executive based in Bengaluru's devanahalli site involves ensuring customer satisfaction by managing site experiences, improving overall customer service, and addressing any issues to maintain a seamless experience center.

Effective collaboration with other teams is crucial to enhance the customer journey. To excel in this position, you should possess strong hospitality skills and proficiency in customer support and communication.

Previous experience in a reputable hotel or resort would be beneficial. Excellent verbal communication skills are essential, along with the ability to work on-site. A bachelor's degree in hotel management would be advantageous for this role.

Key Responsibilities:
  • Manage customer site experiences
  • Improve overall customer service
  • Address any issues to maintain a seamless experience center
Requirements:
  • Strong hospitality skills
  • Proficiency in customer support and communication
  • Previous experience in a reputable hotel or resort
  • Excellent verbal communication skills
  • Able to work on-site
Preferred Qualifications:
  • Bachelor's degree in hotel management