Luxury F&B Service Lead

3 days ago


Singapore FOUR SEASONS HOTEL SINGAPORE Full time

About Four Seasons Hotel Singapore:

We are a luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Our award-winning dining experience is intimate and exclusive, yet complete in every way, with 24-hour fitness center.

Our team members create amazing experiences for our guests through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

The Junior Captain/Captain is an essential member of the Food & Beverage team dedicated to providing exceptional and memorable dining experiences to our guests. The salary range for this role is SGD $40,000 - $60,000 per annum, depending on experience.

Job Description:

The Junior Captain/Captain provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. This involves anticipating guests' needs before being asked and being knowledgeable about all available menu options, beverage lists and daily specials.

Key Responsibilities:

  • Provide exceptional service to guests ensuring their dining experience meets Four Seasons standards
  • Anticipate guests' needs and make recommendations to enhance their experience
  • Be knowledgeable about all available menu options, beverage lists and daily specials
  • Multitask and prioritize tasks to ensure efficient service delivery
  • Adapt to working in a fast-paced environment and be attentive to guests' needs

Requirements:

  • Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant
  • Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service
  • Skilled in building and maintaining relationships across departments and with guests
  • Ability to multitask and prioritize tasks
  • Adaptable to working in a fast-paced environment

Benefits:

  • Career growth opportunities within Four Seasons
  • Unique strong culture built on mutual respect
  • Best-in-industry training programs
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant


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