
Application Support Specialist
2 weeks ago
The role of Application Support Specialist is a key position in our organization, responsible for providing high-level support to our clients. This involves problem-solving, troubleshooting, and resolving issues with complex trading applications and exchange connectivity.
As an Application Support Specialist, you will work directly with our clients to understand their needs, identify problems, and implement solutions. You will also collaborate with our software and infrastructure engineers to gain valuable experience and expertise.
This is a technical role that requires strong analytical skills, the ability to perform complex log file analysis, and a willingness to assume responsibility and make timely decisions. You will work with the latest technology in low-latency trade execution across Global Exchanges, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and public cloud environments.
This is an exciting opportunity to join our team and contribute to the success of our clients. If you are a motivated individual with a passion for problem-solving and technical excellence, we encourage you to apply.Required Skills and Qualifications
- Have a Computer Science, Engineering, or related technical degree.
- Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
- Strong analytical skills and the ability to perform complex log file analysis.
- Ability to work directly with clients in an exciting front-office environment.
- Willingness to assume responsibility, making timely decisions including to escalate issues when appropriate.
- Effective communication skills to communicate ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
This role offers a unique opportunity to work with cutting-edge technology, collaborate with a talented team, and contribute to the success of our clients. As an Application Support Specialist, you will have the opportunity to develop your skills, expand your expertise, and advance your career in a dynamic and supportive environment.
OthersWe offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated individual with a passion for problem-solving and technical excellence, we encourage you to apply.
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