Account Manager

2 months ago


Singapur, Singapore International Flavors & Fragrances Full time
Job Description

Overview

As a key member of the Nourish commercial team, the Account Manager - Beverages and Dairy will be responsible for managing existing and new accounts in the Singapore and Malaysia markets. The successful candidate will drive category sales and pipelines, ensuring growth and new business wins.

Key Responsibilities

  • Contribute to the growth, profitability, and enhancement of the IFF branding by managing relationships and providing effective customer communication.
  • Communicate and promote the Beverages and Dairy Industry SEA IFF Product portfolio to Customers.
  • Manage designated customers and partner distributors, forecasting, sampling, providing price quotations, price negotiation, following up on customer queries, and handling customer complaints.
  • Ensure project briefs and deliverables meet customer requirements and timelines, and update customers and the company on project progress related to product promotion.
  • Identify new business opportunities and initiate innovation or proactive activities to create pipelines at existing and new accounts.
  • Monthly update of customer call reports, opportunity management segmentation data, competitive information, and keep relevant internal stakeholders informed to optimize business opportunities.
  • Provide timely and accurate Activity Reports to the Sales Leaders for inclusion in the SEA reporting requirements.

Requirements

  • Bachelor's degree in Biochemistry, Food Science, Food & Nutrition, Food Technology, or a relevant industry.
  • At least 5-8 years of experience in B2B sales and account management in the flavors industry, food ingredients, or food manufacturing.
  • Ability to assimilate commercial and/or technical information and communicate effectively to both customers and/or IFF team members.
  • Experience and knowledge in Beverage and dairy, ideally well connected in the industry.
  • Proven track-record in account development and delivered growth in sales and pipelines.
  • Demonstrated 'can do' attitude, positive approach to problem solving, and flexible in being able to prioritize multiple tasks.
  • Able to work with a team from multiple functions in a B2B environment.
  • Demonstrate respect for people.
  • Effective communication skills in English language both verbal and written.

About IFF

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work, regardless of religion, gender identity & expression, sexual orientation, or disability.



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