
Task Manager
2 weeks ago
This role involves overseeing daily tasks, attendance management, classroom allocation, script tracking, and parent-teacher communication.
- Daily monitoring of tasks logged in the system by customer service staff.
- Student attendance management - reminding teachers to mark attendance and following up on related issues (e.g. late or missing students).
- Classroom allocation for classes/events.
- Script tracking to ensure accountability of marked scripts for Teachers.
- Prompt management of parent-teacher communication.
- Organizing class observations, co-pilots, and handovers for class movements.
- Maintaining operational efficiency to meet internal and external stakeholders' expectations.
The ideal candidate should have:
- A diploma and above in any discipline.
- Strong leadership, communication, and interpersonal skills.
- Comfortable working 4 weekdays and 1 weekend.
- Ability to work under pressure.
- Strong organizational and time management skills.
- Adaptable and versatile, with strong problem-solving skills.
- Proactive, meticulous, and hands-on.
- Familiarity with Microsoft Office.
- Comfortable using various IT systems.
- Multilingual
- Office Administration
- Accountability
- Workforce Management
- Communication Skills
- Administrative Support
- Team Player
- Customer Service
- Scheduling
- Able To Work Independently
- Customer Service Experience
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