Business Transformation Leader

2 days ago


Singapore beBeeCustomer Full time $80,000 - $120,000

Job Description:

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We are seeking an experienced leader to drive the transformation of customer service and contact centers for financial services companies in APAC.

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As a strategic initiative leader, you will be responsible for developing and executing sales strategies to penetrate digital marketing business across our financial service customers in APAC and drive revenue growth.

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Key responsibilities include building customer relationships, creating a business portfolio for customer service and contact center transformation, developing and executing sales strategies, shaping deals proactively working with accounts and clients, and building CXO relationships.

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Requirements:

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Deep understanding of contact center strategy and operations in banks and financial institutions, experience in driving digital solutions for contact centers, and ability to build strong relationships with CXOs.

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Benefits:

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This role offers opportunities for career growth and development, as well as a chance to work on high-impact projects that transform customer service and contact centers for financial services companies.

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Working Arrangements:

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This is a full-time position requiring direct work with clients to bring transformational ideas and innovation to life.

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Language:

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English



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