Senior Manager, Office of Digital Transformation

2 days ago


Singapore MyCareersFuture Full time

About the Role

The Senior Manager, Office of Digital Transformation plays a key role in driving and spearheading the digital transformation of MyCareersFuture. This is a unique opportunity to join a dynamic team and contribute to the development of a holistic digital strategy that aligns with the company's mission and goals.

Key Responsibilities

  • Create and manage clear roadmaps for strategic digital initiatives, set objectives, timelines, and success metrics, and ensuring alignment with the company's digital strategy and overall objectives.
  • Lead cross-functional teams through ideation, conceptualisation, planning, and execution of digital projects, fostering a culture of innovation, agility, and continuous improvement within the digital transformation team.
  • Spearhead major digital innovation and transformational initiatives, driving the adoption of automation technologies such as robotic process automation (RPA), chatbots, and Microsoft 365 (M365) for enhanced workflows.
  • Collaborate closely with key stakeholders to develop annual plans and budgets for digital projects, manage budget portfolios and utilisation, and stay informed about emerging technologies and healthcare challenges.
  • Act as the digital representative, providing expertise and guidance in projects, task forces, committees, and initiating open conversations with senior management and key stakeholders.
  • Establish and nurture both internal and external partnerships to advance digital transformation initiatives, oversee and manage digital platforms, including websites, mobile applications, and digital tools, ensuring system service levels are met.
  • Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Office of Digital Transformation.

Requirements

  • Degree in Computer Science or Business Administration or related field; Masters degree will be an advantage.
  • At least years of experience in the IT industry, including roles of a similar nature, with at least 4 years of managerial or supervisory experience.
  • Highly proficient in one or more of the following areas: cloud computing, voice/chatbots, RPA, and/or M365 technologies.
  • Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them timely.
  • Possess a strategic mindset and ability to translate digital strategies into actionable plans.
  • Possess strong communication and influencing skills.
  • Self-directed and committed to continuous self-improvement.


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