Service Crew Team Lead
4 days ago
Job Overview
We are seeking a skilled Service Crew to join our team at NEXTBEAT SINGAPORE PTE. LTD.
Salary: SGD $3500 - $4500 per month
The ideal candidate will have at least 1 year of experience in the F&B industry and possess excellent leadership skills, quality control expertise, and good communication skills.
Key Responsibilities:
- To take and schedule reservations efficiently;
- To greet and coordinate the seating of guests professionally;
- To recognize regular guests and highlight their preferences to the Manager;
- To ensure timely resolution of guest requests during operations;
- To maintain accurate records of guest complaints and report them to the Manager promptly;
- To minimize standing bills on the system and account for all voided transactions;
- To promote the Restaurant by building a loyal customer base and maintaining a regular customer database;
- To maintain high standards of cleanliness, furnishings, equipment, and restaurant setup;
- To perform miscellaneous job-related duties as assigned by the Manager.
Required Skills and Qualifications:
- Minimum 1 year experience in the F&B industry;
Benefits:
- A competitive salary range of SGD $3500 - $4500 per month;
- Ongoing training and development opportunities;
- A dynamic and supportive work environment.
Others:
- Coaching and leadership skills;
- Quality control expertise;
- Excellent communication skills;
- Ability to learn and adapt quickly;
- Familiarity with inventory management and sanitation practices;
- Knowledge of wine and cashiering procedures;
- Customer service experience and knowledge of Japanese culture (a plus).
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