Service Crew Team Lead

19 hours ago


Singapore A WAY OF LIFESTYLE PTE. LTD. Full time

Company Overview

A WAY OF LIFESTYLE PTE. LTD. is a dynamic and forward-thinking company that prides itself on delivering exceptional customer experiences.

Salary

The estimated salary for this role is SGD 25,000 - SGD 35,000 per annum, depending on experience and qualifications.

Job Description

We are seeking a skilled Service Crew to join our team As a Service Crew, you will be responsible for providing top-notch customer service, maintaining a clean and welcoming environment, and working collaboratively with colleagues to drive sales and growth.

Roles & Responsibilities:

  • Menu Knowledge: Stay up-to-date with our current menu offerings and ensure that customers have a seamless dining experience.
  • Customer Service: Handle customer inquiries and concerns in a professional and courteous manner.
  • Inventory Management: Monitor and maintain inventory levels to prevent stockouts and overstocking.
  • Operations: Ensure that the cafe remains clean and well-maintained at all times.
  • Hygiene: Maintain personal hygiene standards and adhere to health and safety regulations.
  • Sales Promotion: Effectively promote special deals and offers to drive sales and revenue growth.
  • Staff Training: Provide support and training to colleagues to enhance their skills and knowledge.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety and handling procedures
  • Strong teamwork and problem-solving skills
  • Previous experience in customer-facing roles is an advantage

Benefits:

  • Choice of 5 or 6 day workweek
  • Joining bonus for new hires
  • Growth opportunities for career advancement
  • Meals provided on duty

Tell Employers What You Have to Offer:

  • Recipes: Familiarity with coffee recipes and ingredients
  • Customer Service Oriented: Proven ability to provide excellent customer service
  • Ingredients: Knowledge of food ingredients and preparation methods
  • Manpower Planning: Ability to prioritize tasks and manage time effectively
  • Food Safety: Familiarity with food safety regulations and procedures
  • Cooking: Basic cooking skills and knowledge of kitchen operations
  • Housekeeping: Maintaining a clean and organized workspace
  • Interpersonal Skills: Strong communication and teamwork skills
  • Inventory: Ability to monitor and manage inventory levels
  • Sanitation: Adherence to health and safety regulations
  • Compass: Empathy and understanding of customer needs
  • Cashiering: Basic cash handling and point-of-sale skills
  • Budgeting: Ability to manage finances and resources effectively
  • Team Player: Collaborative attitude and willingness to support colleagues
  • Customer Service: Excellent customer service skills
  • Japanese: Familiarity with Japanese language and culture (not required)

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