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Key Player in Customer Experience

3 weeks ago

Singapore beBeeCustomerService Full time $4,500 - $6,000

Job Title: Customer Service Officer

We are seeking a highly skilled and service-oriented Customer Service Officer to fill this key role. As a member of our organization, you will play a vital part in handling customer inquiries, office administration, and applications for various matters in a timely and professional manner.

The ideal candidate will have excellent grooming, a pleasant disposition, and a proactive character, enabling them to enhance customer satisfaction, foster positive relationships, and support our reputation for excellent customer service.

This is an exciting opportunity to work with us and contribute to our mission of delivering exceptional customer experiences. To succeed in this role, you should be able to start work immediately, perform 12-hour shifts, and possess strong interpersonal skills, administrative abilities, data entry skills, approachability, good communication skills, and teamwork experience.

Responsibilities:

  • Handling customer inquiries and resolving issues promptly and professionally;
  • Managing office administration tasks, including data entry and record-keeping;
  • Fostering positive relationships with customers and colleagues;
  • Supporting our reputation for excellent customer service;