
Service Equipment Specialist
5 days ago
We are seeking a highly skilled Field Service Technician Specialist to join our team.
The successful candidate will be responsible for providing excellent service activities of ICU & Operating Room equipment at customer sites.
- Provide preventive maintenance and repair services at customer locations according to established procedures, techniques, tools, test equipment, and replacement parts.
- Installation, commissioning, calibration, and testing of relevant equipment at customer locations according to our protocol.
- Implement Field Corrective Actions.
- Handle administrative work associated with service delivery.
- Address customer complaints and provide support for corrective maintenance.
- Meet key performance indicators assigned as an individual and of the Service department.
- Maintain professional working relationships with customers and colleagues through teamwork.
- Share knowledge and provide advice to clients and their staff, as well as all end-users, on proper equipment operation and usage.
- Demonstrate hard work, team player, independent, hands-on, customer-oriented, and good attitude.
- Show good presentation and interpersonal skills.
Required Skills and Qualifications:
- Candidates with ITE and/or Diploma in Mechanical or Electrical Engineering.
- Basic understanding of mechanical and electrical systems.
- At least 3 years of experience in field service for industrial equipment. We welcome applications from fresh graduates.
- Experience in the healthcare or pharmaceutical industry is a plus.
- Ability to interpret service manuals and follow maintenance guidelines.
- Hard working, team player, independent, hands-on, customer oriented, and good attitude.
- Good presentation and interpersonal skills.
- Fluent in both verbal and written English.
What We Offer:
We offer a dynamic work environment that promotes growth and development.
Note:
Please note that this job description may be subject to change based on business needs.
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