Front Line Patient Service Representative

3 days ago

Singapore beBeeCustomer Full time $3,000 - $5,000
Job Opportunity

We are seeking a highly skilled Patient Service Specialist to fill this challenging role.

About the Position:
  • This is a unique opportunity to deliver exceptional front-line service to patients, manage registration and appointment scheduling, handle billing and enquiries, and ensure a smooth patient experience with professionalism and care.
Key Responsibilities:
  • Greet and assist patients and visitors in a courteous and professional manner.
  • Manage patient registration, appointment scheduling, and rescheduling via phone or in-person.
  • Verify patient information and ensure accurate data entry into the system.
  • Handle billing, payment collection, and issuance of invoices and receipts.
  • Coordinate with clinical teams to ensure smooth patient flow and reduce waiting times.
  • Assist with insurance claims processing and necessary administrative documentation.
  • Attend to general patient enquiries and provide clear information on clinic procedures and services.
  • Manage the front desk and waiting area to ensure a clean and welcoming environment.
  • Handle and escalate patient feedback or complaints when necessary.
  • Support ad-hoc administrative tasks as assigned by the supervisor or clinic manager.
Requirements:
  • Minimum GCE 'O' Level or Diploma in any discipline (Healthcare Administration/Business preferred).
  • Prior experience in customer service, front desk, or clinic operations is an advantage.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office and clinic management systems.
  • Able to multitask in a fast-paced environment.
  • Service-oriented with a pleasant and professional demeanor.
  • Willing to work shifts, weekends, and public holidays.
  • Fluency in English; knowledge of other local languages/dialects is a plus.
Benefits:
  • An attractive remuneration package that reflects your skills and qualifications.
  • A supportive team environment with opportunities for growth and development.
  • A comprehensive training program to enhance your skills and knowledge.
  • Access to the latest technology and equipment to support your work.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient service, we encourage you to apply for this exciting opportunity.

  • Front-Line Patient Service Representative

    6 hours ago

    Singapore beBeePatientSupport Full time $38,400 - $43,200

    Job Opportunity: Front-Line SupportThis role requires a skilled professional to represent clinics and deliver exceptional patient service.The front-line support staff will be the initial point of contact for patients, providing assistance and guidance as needed. Key responsibilities include handling patient registration, scheduling appointments, promoting...

  • Front-Line Service Representative

    2 days ago

    Singapore beBeePatientCare Full time $3,500 - $5,500

    Job DescriptionAs a front-line representative, you will be the first point of contact for patients and potential patients. Your role is to provide exceptional service, ensuring that they feel reassured and comfortable throughout their visit.Responsibilities include:Managing patient relations with empathy and professionalism

  • Temp Patient Services Representative

    1 week ago

    Singapore beBeeTempPatientService Full time $36,000 - $54,000

    Job SummaryWe are seeking a skilled Temp Patient Service Associate to join our organization. The ideal candidate will be responsible for representing clinics as a front-line support staff, handling patient registration, and promoting digital services.

  • Front-Line Patient Service Professional

    6 days ago

    Singapore beBeePatient Full time

    Job Description "> Our client seeks a skilled professional to provide exceptional front-line service to patients. This role involves registering and scheduling appointments, managing billing and inquiries, and ensuring a seamless patient experience with professionalism and care. "> Key Responsibilities: ">"> Greet and assist patients and visitors in a...

  • Temp Patient Service Representative

    6 days ago

    Singapore beBeeHealthcare Full time

    Job Role: The Temp Patient Service Representative will offer frontline support to patients, managing registration and scheduling appointments. This position requires excellent communication skills and the ability to work in a fast-paced environment. Key Responsibilities: Represent as a front line support staff Handle patient registration and schedule...

  • Patient Service Representative

    7 days ago

    Singapore beBeeSupport Full time

    Job Title: Patient Service AssociateWe are seeking a dedicated and organized Patient Service Associate to join our team. This role is responsible for providing exceptional patient care and ensuring seamless clinical operations.Location:SengkangBukit MerahPasir RisTampines NorthContract:3 to 6 monthsWorking Hours:5.5 days work weekUp to 44 hours per week...

  • Front-Line Patient Care Specialist

    4 days ago

    Singapore beBeePatientCare Full time $40,000 - $60,000

    Job Description:We are seeking a dedicated and detail-oriented Patient Service Officer to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities include:Performing receptionist duties at the front counter Ensuring accurate and timely clinical data...

  • Front Desk Representative

    3 days ago

    Singapore beBeeRequirements Full time $1,800 - $2,200

    Key Position: Front Desk RepresentativeJob Summary:The primary role of the Front Desk Representative is to provide exceptional customer service by welcoming patients, registering them, and responding to inquiries. This position plays a critical role in ensuring a positive experience for patients from their initial contact with the clinic.This includes...

  • Front Office Patient Service Representative

    2 days ago

    Singapore beBeeService Full time $30,000 - $35,100

    Job Opportunity: Patient Service AssociateRole Overview:We are seeking a skilled patient service associate to join our front office team. The ideal candidate will have excellent communication skills, be able to multitask and work well under pressure.Key Responsibilities:Performing reception and front desk duties.Portering and triaging duties, including...

  • Front-Line Customer Service Professional

    17 hours ago

    Singapore beBeeCustomerSupport Full time $3,000 - $4,500

    Customer Service RepresentativeWe are seeking dedicated professionals to join our front-line team as a Customer Service Executive. The successful candidate will be responsible for providing exceptional customer support and playing a key role in maintaining positive relationships with clients.Key Responsibilities:Handle incoming calls, emails, and walk-in...