Frontline Service Associate
7 days ago
We are MX CATERERS (ASIA) PTE. LTD., a dynamic and growing company in the food industry. We take pride in providing excellent service to our customers, and we are seeking talented individuals to join our team.
Job Summary
We are looking for a Frontline Service Associate to support our daily operations. As a key member of our team, you will be responsible for providing exceptional customer service, handling hosting duties, and ensuring that our stores are clean and well-maintained.
Key Responsibilities
- Prepare the store for operations, including the front-of-house and back-of-house areas.
- Provide dining-in, take-away, and delivery services to our customers.
- Handle hosting duties, including greeting customers and managing reservations.
- Handle all customer queries in a professional and courteous manner.
- Provide an excellent service experience to all customers, ensuring their satisfaction and loyalty.
- Perform cashiering duties, including handling transactions and operating point-of-sale systems.
- Assist with food and beverage preparation, including cooking and serving meals.
- Maintain and upkeep kitchen equipment, ensuring it is clean and in good working order.
- Clean the dining area, kitchen, and storage area, ensuring they are tidy and hygienic.
- In the absence of a dishwasher, perform stewarding duties, including washing dishes and maintaining a clean kitchen environment.
- Evaluate and maintain compliance to food safety, hygiene, and sanitation standards according to statutory guidelines.
- Evaluate and maintain that policies and standard operating procedures are strictly adhered to.
Requirements
- Secondary school education.
- No prior working experience is required, but a willingness to learn and grow with our company is essential.
- A service-oriented attitude with a pleasant disposition is necessary to provide exceptional customer service.
- The ability to work in a fast-paced environment, adapting to changing situations and priorities.
Work Location/Environment
- Stores located islandwide, offering opportunities for career growth and development.
- Able to work 5 days per week, including weekends and public holidays.
Ingredients
Food Safety
Serve Food
Food Quality
Inventory
Food Industry
Food Hygiene
Food & Beverage
Cashiering
Customer Service
Food Service
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