Key Support Staff Position

2 days ago

Singapore beBeeAdministrative Full time $26,880 - $33,840
Job Summary

We are seeking a highly skilled and organized Administrative Support Officer to join our team. As an essential member of our office, you will play a crucial role in supporting Continuing Education and Training (CET) programs.

About the Role

This position involves providing administrative support in setting up new courses and maintaining existing courses in the system. You will also be responsible for administering SSG-funded and non-funded CET courses end-to-end, handling course logistics, learner support, and digitalization of records.

  • Main Responsibilities:
  • Setup and maintenance of courses in the system
  • End-to-end administration of SSG-funded and non-funded CET courses
  • Course logistics and on-site support for face-to-face sessions
  • Learner support and troubleshooting system access issues
  • Maintenance of CET documents, templates, and records in shared drives and SharePoint
  • Digitalization of CET records and processes
  • Maintenance and update of CET databases for reporting and analytics
  • Handling enquiries received via the generic email account
  • Creation and update of CET collaterals, flyers, and website information
  • Update of user and training guides for CET learners and staff
  • Compilation of FAQs for use by staff and learners
Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • Essential Requirements:
  • At least a GCE 'A' Level or Diploma
  • 1–3 years of administrative experience preferred
  • Proficient in Microsoft Office applications and IT systems
  • Strong organizational, multitasking, and problem-solving skills
  • Good interpersonal, written, and verbal communication skills
  • Meticulous, proactive, and able to work both independently and in a team
  • Service-oriented mindset with the ability to work under tight deadlines

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