
Operational Team Leader
3 days ago
This role involves overseeing daily operations to ensure efficient service delivery.
Key Responsibilities:
- Manage front and back-of-house operations
- Develop existing staff through training and mentoring
- Plan and assign workloads to team members
- Resolve customer complaints effectively
- Report sales results and productivity to management
- Develop strategies to improve sales and profitability
- Maintain quality standards
Requirements:
- Prior supervisory experience in hospitality or F&B industry
- Ability to multitask and work independently
- Strong leadership and communication skills
- Minimum 2 years relevant experience at supervisory level
Benefits:
- Staff meal
- Staff discount
- Uniform provided
- Sales target incentive
As a leader, you will be responsible for driving business success by making informed decisions, motivating your team, and delivering exceptional customer experiences.
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