Operations Team Leader

2 days ago

Singapore beBeeLeadership Full time $40,000 - $70,000
Job Title

A career opportunity exists for an Operations Team Leader to ensure the smooth operation of our foodcourt.

About the Role

The Operations Team Leader is a key position responsible for overseeing the daily operations of the foodcourt. This includes managing end-to-end order processing, conflict resolution, and supporting the storage and deployment of products to clients. The successful candidate will have excellent leadership skills and be able to motivate and communicate effectively with site staff on the mission, vision, and core values.

Key Responsibilities
  • Model, motivate, and communicate regularly to all site staff on the mission, vision, and core values.
  • Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to client expectations and SOPs guidelines.
  • Conduct and monitor effective OJT training to all new cleaning staff based on the training to achieve operational excellence and skillsets.
  • Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence.
  • To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage.
  • Conduct and upkeep proper record for the foodcourt's tenants. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation.
  • Support Ops Managers in improving work processes, productivity, and performances.
Requirements
  • Independent and able to work in a fast-paced environment.
  • Strong customer management and organizational skills.
  • Foster, build and maintain relationships with stakeholders.
  • Self-disciplined, driven and motivated.
  • Adaptable to changes.
  • Able to lead, motivate, and coach a team.
  • Preferred with Experience in foodcourt.
Benefits

Negotiation
Microsoft Office
Microsoft Excel
Operational Excellence
Interpersonal Skills
Workplace Safety
Inventory
Conflict Resolution
Pressure
Customer Management
Team Player
Customer Service
Adaptable to Changes
Shipping
Able To Work Independently

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