Community Outreach Specialist
13 hours ago
This Is An IT Support Group is a leading organization in the field of IT support, dedicated to providing top-notch services to our clients. Our team of experts is passionate about delivering exceptional results and building long-lasting relationships.
Job Description
We are seeking a highly motivated CDC Ambassador to join our team. As a CDC Ambassador, you will play a key role in supporting Community Development Councils (CDCs) in onboarding heartland merchants and hawkers to the CDC Vouchers Scheme. Your primary responsibility will be to work closely with merchants and hawkers, handling their queries and assisting in troubleshooting technical/operational issues. You will also handle other initiatives under the CDC Vouchers Scheme.
Key Responsibilities:
- Support the CDCs and Community Centres/Clubs (CCs) to engage and outreach to heartland merchants and hawkers.
- Guide and encourage merchants and hawkers to sign up for the CDCs' scheme and encourage them to share the Scheme on their social media.
- Equip merchants and hawkers with the necessary knowledge and skillsets during the onboarding process for the scheme.
- Perform simple troubleshooting on IT devices for merchants, hawkers, and residents.
- Serve as a liaison for CDCs' merchants, hawkers, and residents to handle scheme-related enquiries and feedback.
- Gather data and human interest stories from merchants, hawkers, and residents through engagements, surveys for reporting and analysis purpose.
- Work closely with other government agencies and community partners such as merchants'/hawkers' associations, etc.
Benefits
In this role, you will have the opportunity to make a real difference in the lives of our clients. You will be part of a dynamic team that is passionate about delivering exceptional results. We offer a competitive salary package and a range of benefits including professional development opportunities.
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