Payment Operations Specialist
1 week ago
We are seeking a highly skilled and detail-oriented individual to join our Payment Operations team as a Payment & E-Banking Operations Specialist. In this role, you will be responsible for performing various tasks related to payment and e-banking operations, including processing remittances, preparing documents for audit reviews, and ensuring timely resolution of customer queries.
Key Responsibilities- Perform maker/checker function for BOS Remittance Operations functions
- Prepare documents for Audit Reviews
- Work with the team to meet SLA targets
- Manage customer queries and feedback
- Monitor system availability and escalate issues to management
- Participate in UAT/Projects as required
- Prior banking operations experience preferred
- Accuracy and attention to detail are essential
- Proficient in Microsoft Windows applications
- Good communication and coordination skills
- Resourceful and able to multitask
- Self-motivated and proactive
- Risk-conscious and able to ensure internal controls are followed
- Meticulous and detail-oriented
- Confident and diplomatic in problem resolution
- Customer-focused and quality-driven
- Must be able to work staggered hours when required
- Must be able to work on public holidays when required
Singapore
Job TypePermanent, Full-time
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