
Excellence in Cleanliness Specialist
2 weeks ago
Cleanliness Excellence Specialist
We are seeking a meticulous individual to lead our cleaning operations, ensuring the highest standards of cleanliness and hygiene.
Job Description- Evaluate and implement effective cleaning procedures to meet industry benchmarks.
- Conduct regular site inspections to assess cleanliness, hygiene standards, and staff performance.
- Maintain accurate records of inspection results, issues identified, and actions taken.
- Report service gaps and operational issues promptly to management.
- Collaborate with the Operations Team to develop corrective and preventive actions (CAPA).
- Identify recurring issues and contribute to continuous process improvements.
- Assist in reviewing and updating Standard Operating Procedures (SOPs) as needed.
- Provide on-site support during audits or client visits.
- Recommend retraining sessions for cleaning staff when quality standards are not met.
- Participate in onboarding and training sessions for new personnel, focusing on quality standards.
- Investigate and document customer complaints, determine root causes, and propose resolutions.
- Analyze trends in inspection data to propose improvements and reduce non-conformance rates.
- Ensure availability and proper use of cleaning materials and equipment.
- Support evaluation and implementation of new cleaning tools, products, or technologies.
- Diploma holder; fresh graduates welcome.
- Strong observational, reporting, and analytical skills.
- Bilingual preferred for effective communication.
- Proficient in Microsoft Excel, Word, and PowerPoint.
- Excellent interpersonal skills with ability to work independently and as part of a team.
- Detail-oriented with proactive problem-solving approach.
This role offers an opportunity to make a tangible impact on our organization's cleanliness and reputation.
Other OpportunitiesWe provide ongoing training and development opportunities to enhance your skills and career progression.
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