Customer Experience Specialist

2 weeks ago

Singapore beBeeAmbassador Full time $2,500 - $4,500
Job Title

As a Slot Ambassador, you will be responsible for delivering exceptional customer experiences in Electronic Gaming Machines Operations.

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  • Handle machines efficiently to provide excellent service and ensure seamless gaming experiences.
  • Manage transactions and exchanges with patrons, maintaining accuracy and confidentiality.
  • Provide timely assistance to guests' requests and enquiries, fostering a positive and welcoming environment.
  • Comply with regulatory requirements, established policies, standard operating procedures, internal controls, and service standards.

Key Responsibilities:

  • Meet the minimum age requirement of 21 years as per statutory regulations.
  • Work flexible schedules, including weekends and public holidays, demonstrating adaptability and commitment.
  • Participate in training programs to enhance skills and knowledge, with no prior experience required.

Essential Skills:

  • Excellent communication and interpersonal skills to engage with diverse customers.
  • Able to work independently and collaboratively as part of a team.
  • Customer-driven approach with a focus on satisfaction and loyalty.
  • Approachable and empathetic attitude to resolve customer concerns.
  • Good compliance and attention to detail to maintain high standards.

Why You'll Thrive Here:

Our organization values employees who embody our core principles: teamwork, customer satisfaction, and continuous improvement. As a Slot Ambassador, you will have opportunities to grow professionally and develop your skills in a dynamic environment.

  • Team Player: Collaborate with colleagues to achieve common goals and foster a positive work culture.
  • Customer Focus: Deliver personalized experiences that meet or exceed customer expectations.

What's Next:

To succeed in this role, you must possess strong communication skills, be adaptable, and demonstrate a customer-centric approach. If you're passionate about providing exceptional service and driving business growth, apply now to join our team

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