Lash Sales Specialist

4 days ago


Singapore ETHEREAL LASHES STUDIO PTE. LTD. Full time

At Ethereal Lashes Studio PTE. LTD., we are seeking a highly motivated and results-driven Lash Sales Specialist to join our team.

Job Description:

We are looking for an exceptional individual who can effectively promote and sell our lash services and products, driving sales growth and customer satisfaction.

Key Responsibilities:
  1. Sales and Revenue Generation:
  • Promote and sell lash services (e.g., lash extensions, lash lifts, and tints) and products to clients.
  • Meet or exceed individual and studio sales targets by understanding and anticipating client needs.
  • Conduct in-person consultations with clients to recommend the best lash styles, services, and products tailored to their preferences.
  • Develop and implement sales strategies to attract new clients and retain existing ones.
Customer Relationship Management:
  • Build and maintain strong relationships with clients to foster loyalty and repeat business.
  • Provide exceptional customer service by ensuring clients have a positive experience from the moment they enter the studio until they leave.
  • Follow up with clients after their appointments to ensure satisfaction and encourage future bookings.
  • Handle client inquiries, complaints, and feedback professionally and promptly.
Product Knowledge and Promotion:
  • Maintain in-depth knowledge of all lash products and services offered by the studio.
  • Educate clients on the benefits and features of different lash styles, products, and aftercare routines.
  • Stay updated on the latest trends and advancements in the lash and beauty industry.
  • Promote seasonal or special offers and loyalty programs to clients.
Marketing and Brand Representation:
  • Assist in planning and executing marketing campaigns and events to boost studio visibility and client engagement.
  • Represent the studio at networking events, trade shows, and community outreach programs to generate leads.
  • Collaborate with the marketing team to create social media content and promotional materials.
Administrative and Reporting Duties:
  • Accurately maintain client records, including appointment details, sales transactions, and client preferences.
  • Prepare and submit sales reports to the Studio Manager regularly, highlighting performance metrics and potential growth opportunities.
  • Assist in managing the studio's booking system to optimize client scheduling and reduce downtime.

The estimated salary for this position is SGD $40,000 - $60,000 per annum, depending on experience and qualifications.


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