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Cash Flow Management Specialist
1 week ago
We are looking for a detail-oriented and self-motivated Cash Flow Management Specialist to join our high-growth SaaS company. As an Accounts Receivable Specialist, you will be responsible for managing the day-to-day operations related to A/R and building processes to improve the efficiency of our department.
This is a great opportunity for someone who enjoys building scalable processes in a dynamic environment. You will work closely with sales, customer success, and support teams to understand and solve our clients' billing needs and issues.
Key Responsibilities:- Develop understanding of internal contract and data management tools, product pricing models, contract structures, revenue management systems, and business practices
- Build and manage the collections process to maintain healthy aged receivable balances
- Complete customer's vendor registration requests and related forms
- Process customer billings (recurring, one-time, and usage) and verify the accuracy, completeness, and timeliness of invoices
- Post customer payments and other cash deposits
- Reconcile with customer accounts and resolve discrepancies related to payments, credits, and billing
- Manage billing inbox to address inquiries from customers and internal teams
- Upload invoices against POs in vendor portals as needed
- Follow up with customers on past due invoices and other inquiries
You will serve as a trusted advisor to sales, customer success, and support teams to ensure smooth customer interactions and resolution of billing-related issues.
Requirements:- Bachelor's Degree in Accounting, Finance, Business Administration or related area
- 1-3 years relevant experience working with a technology company/startup preferred
- Highly detail-oriented and able to juggle multiple projects simultaneously
- Sharp attention to detail with a natural feel for numbers and data
- Able to work in a fast-paced environment with frequent changes to products, policies, procedures, and people
- Excellent customer service skills with a focus on building strong relationships
