Air Freight Operations Manager

6 days ago

Singapore beBeeAirImport Full time $4,700

Job Overview

The Air Import and Export Operations Manager oversees the daily activities of air freight operations to ensure timely processing and delivery of shipments.

  • Supervise daily import and export activities, ensuring timely processing and delivery of shipments.
  • Verify shipping documents such as MAWB, HAWB, permits, and customs declarations for accuracy and compliance.
  • Review costing and billing to ensure correctness and timely invoicing.
  • Monitor team workloads, operational timelines, and resource allocation.
  • Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents for smooth cargo movement.
  • Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
  • Communicate shipment status updates clearly to internal stakeholders and customers.
  • Lead a team of air operations executives to meet performance and service standards.
  • Evaluate and address operational issues and client concerns promptly.
  • Support recruitment, onboarding, and continuous development of operational staff.
  • Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).
  • Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
  • Collaborate in audits and internal control checks.
  • Identify areas for improvement and implement process enhancements for operational efficiency.

Key Responsibilities

Operational Management:

  • Manage and oversee air import and export activities.
  • Implement processes and procedures to improve operational efficiency.
  • Monitor and review team performance and productivity.

Leadership and Team Management:

  • Lead and manage a team of air operations executives.
  • Develop and implement training programs to enhance team skills and knowledge.

Requirements

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of air freight operations and regulations.
  • Ability to analyze data and identify areas for improvement.

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