
Client Partnerships Specialist
2 weeks ago
We're seeking a Customer Success Professional to join our expanding global team.
- Main Responsibilities:
- Manage client relationships, supporting them in developing effective marketing strategies and identifying opportunities for innovation and growth.
- Cultivate strong partnerships by understanding clients' unique needs and ensuring long-term success and satisfaction.
- Identify and pursue upsell and cross-sell opportunities while maintaining high retention rates.
About the Role:
This is an exciting opportunity to join a fast-growing business at an early stage and contribute to the development of a new global function. As a key member of our team, you'll play a pivotal role in delivering outstanding service across our client portfolio.
The Ideal Candidate:
To succeed in this position, you should have excellent communication and relationship-building skills, with the ability to drive engagement and ensure exceptional client experiences. You should also be proactive, results-driven, and able to work collaboratively as part of a dynamic team.
Key Performance Indicators (KPIs):
Your performance will be measured against several KPIs, including revenue expansion from existing accounts, customer satisfaction, and retention rates.
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