
Lead Coffee Connoisseur
1 week ago
Are you a leader with a passion for coffee and people? We're seeking a skilled Cafe Manager to oversee the daily operations of our new coffee concept. This is an exciting opportunity for someone who thrives in fast-paced environments, builds strong relationships with team members, and maintains high standards of quality and customer satisfaction.
Responsibilities:
- Operational Excellence
- Manage daily cafe operations to ensure efficient service at all times.
- Stay updated on current coffee industry trends and brewing techniques.
- Calibrate coffee machines daily to maintain consistency and product quality.
- Ensure compliance with hygiene, food safety, and company standards.
- Customer Service
- Ensure a high level of customer satisfaction by addressing complaints and creating a welcoming atmosphere.
- Stock & Quality Control
- Monitor stock levels and coordinate inventory orders with suppliers.
- Maintain high standards for beverage preparation, presentation, and food quality.
- Financial Management
- Achieve sales targets while controlling costs to ensure profitability.
- Team Management
- Promote a positive work environment to develop and motivate team members.
- Oversee staff scheduling and ensure adherence to standard operating procedures.
Requirements:
- Minimum 2 years of experience managing a cafe or F&B outlet.
- Good understanding of coffee, including origins, processing methods, roasting profiles, brewing methods, and flavor profiles.
- Ability to effectively educate the team on coffee knowledge.
- Working knowledge of equipment calibration and cafe operations.
- Proficiency in MS Office (Word, Excel).
Benefits:
- 5-day work week
- Medical claim system
- 14 days of annual leave (prorated)
- Individual welfare fund (prorated)
- Career progression as the brand expands
Other Information:
The ideal candidate will be passionate about delivering exceptional customer experiences, have excellent leadership skills, and be able to adapt to changing priorities in a fast-paced environment.
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