Luxury Manor Attendant
2 days ago
At Capella Hotel, Singapore, we are seeking a skilled and experienced Luxury Manor Attendant to join our team.
About the RoleThe Luxury Manor Attendant will play a crucial role in providing exceptional personalized service and assistance to our guests staying in the Manors. This includes coordinating arrivals and departures, arranging special requests, and ensuring guest satisfaction throughout their stay.
We offer a competitive salary of SGD $6,000 - SGD $8,000 per month, depending on experience.
Responsibilities- Coordinate guest arrivals and departures, including luggage handling and facilitating check-in/check-out processes.
- Provide personalized assistance and recommendations to guests, including dining reservations, transportation arrangements, and activities booking.
- Anticipate and fulfill guest needs and preferences, ensuring their comfort and satisfaction at all times.
- Maintain effective communication with guests before, during, and after their stay to address any requests or concerns.
- Collaborate with housekeeping and maintenance teams to ensure manors are clean, well-maintained, and stocked with amenities.
- Handle special requests and arrangements for guests, including in-manor dining, chef services, and special occasions.
- Ensure compliance with hotel policies and procedures, including safety and security protocols.
- Provide feedback and insights to management to enhance guest experiences and improve service standards.
- Diploma in Hospitality-related courses and above.
- Experience in a butler role in luxury hotels/resorts.
- Having a driving license is an advantage.
In return, you will enjoy a fulfilling career with opportunities for growth and development in a dynamic and luxurious environment.
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