Programmatic Account Executive

3 weeks ago

Singapur, Singapore MiQ Full time
About the Role

We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better.

Key Responsibilities
  • Deliver exceptional client service, ensuring consistent, reliable, and friendly interactions with all MiQ clients.
  • Ensure Service Level Agreements (SLAs) are met, and campaign operations are seamless, resolving or escalating client issues quickly and without fallout.
  • Maintain regular communication with all accounts, supporting meetings, business reviews, and client entertainment where appropriate.
  • Develop knowledge of industry trends and their impact on MiQ and our clients.
  • Manage campaign setup, creative asset build, and tag trafficking, ensuring timely and accurate delivery.
  • Monitor campaign pacing and performance, requesting upweights as necessary, and delivering post-campaign reporting and insights.
  • Support with CRM (Salesforce) management, IO management, and reconciliation of bookings, as well as investigation and resolution of invoice queries.
  • Provide frequent internal and external communication, tracking and upwards communication of campaign issues and opportunities, and ad-hoc communication with third-party providers.
  • Implement and troubleshoot tracking pixels, and have knowledge of Tag Management Systems (GTM, Tealium).
  • Proactively connect multiple data points to deliver insight-driven recommendations for clients during and post-campaign.
Requirements
  • High attention to detail and well-organized.
  • Proactive and willing to learn and develop.
  • Excellent communication skills.
  • Ideal experience in an advertising/media agency (or similar), ideally within the programmatic industry.
  • A can-do attitude, with a dream to grow alongside us.
About MiQ

MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we're always moving towards becoming an even better place to work.

We're united by our values: Passion, Determination, Agility, Unity, and Courage. These values shape the way we work and the decisions we make, inspiring us to stay true to ourselves and aim for better.

Our benefits include a hybrid work environment, new hire orientation, internal and global mobility opportunities, competitive healthcare benefits, bonus and performance incentives, generous annual PTO, paid parental leave, and employee resource groups designed to connect people across all MiQ regions.

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