Senior Business Analyst
6 days ago
About AIA
AIA is committed to creating a healthier, more sustainable future for everyone.
About the Role
The Senior Business Analyst plays a key role in providing business knowledge to support functional deliverables and ensure quality solutions that meet business needs.
Key Responsibilities
- Support existing employee benefits admin systems and drive business scooping sessions to ensure quality of business requirement documents.
- Develop and deliver functional solutions that meet business needs, including user story, test plan, and QA testing.
- Analyze and review functional specifications to ensure technical solutions meet user requirements.
- Collaborate with business users and IT/Vendor teams to deliver system development and implementation phases.
- Proactively identify and escalate risks to manager for effective risk management.
- Understand and adhere to company's SDLC, quality procedures, and IT security, risk, and compliance standards.
Minimum Job Requirements
- Degree in Business, Insurance Studies, or Information Technology.
- A minimum of 4 years working experience as a Business Analyst in the Group/Life Insurance Industry.
- Professional qualification in Life Insurance, such as Chartered Institute of Insurance (CII), Life Office Management Association (LOMA), is a value-added advantage.
General Profile
- Requires in-depth experience in Group insurance, best practice, and skills in own discipline.
- Strong communication and interpersonal skills.
- Proactive, able to multitask effectively, and self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
- Possess analytical thinking and problem-solving skills.
- Articulate and proficient in written and spoken English.
- Possess hands-on technology skills, such as MS SQL, Jira, Confluence, MS Office, file transfer with encryption, and understand IT security and data protection requirements.
Customer Focus
- Interprets customer needs, assesses requirements, and identifies solutions to non-standard requests.
Influence
- Explains information and persuades others in straightforward situations.
Decision Making
- Makes decisions for own work priorities and allocation of time to meet deadlines.
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